Modernization of NTUC Income

Assignment On Modernization of NTUC Income Course code: MIS101 Section: 1 Submitted to: Md. Monzur Morshed Bhuiya Course Instructor Submission Date: 19-04-11 Acknowledgement At first we would like to thanks the Almighty Allah, who provided us this great opportunity to accomplish this project successfully with good health and sound mind. We would like to pay profound gratitude to our honorable sir Md. Monzur Morshed Bhuiya, without his guidance and help it was impossible for us to complete this term paper satisfactorily.We enjoyed the challenges of preparing this assignment as it provided us an opportunity to increase our understandings of various pertinent features of conducting a research. To continue this research we mainly take help from different websites, books etc. Finally, we would like to pay thanks to our parents from the depth of our heart for their endless support, encouragement and inspiration. Table of content 1. Abstract†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦1 2. Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 3. Question No. 1†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 3 4. Question No. 2†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 4 5. Question No. 3†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦5 6. Question No. 4â₠¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6 7. Question No. 5†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 7 8. Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8 9. Reference list†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 9 Abstract NTUC Income is a life and general insurance company. It is a co-operative insurance society formed in 1970, was initiated by Dr Goh Kang Swee.NTUC Income’s process star ted with various customer meeting and agent filling the paper form and many other steps which was very long and tedious but after migrating a fully digital system, it includes customer centric design barcode technology which minimize the downtime occurrence but it also face problems such as paper policies compromising data retrieving problem etc. But it also got benefits such as efficient retrieval data, high pace electronic mass storage system etc. Finally we can say that NTUC Income enriched their working system in such way that there is no possibility to create further problems in future.Introduction NTUC Income is a life and general insurance company based in Singapore. It is one of the â€Å"Big Three† insurers with a significant share of the local motor insurance market. It is an organization that was made different right from the start with an initial capital of $1. 2 million. It is a co-operative insurance society formed in 1970, was initiated by Dr Goh Kang Swee duri ng the â€Å"Modernization of the Labor Movement† seminar on 18 November 1969. Today, it has matured into a leading insurer and progressive organization with close to 2 million policyholders placing their trust in us and assets at $19. billion. Its insurance plans benefit large numbers of Singaporeans from all strata of society, and the company supports the community through financial contributions to the labor movement, charities and other worthy causes. The insurer employs about 3400 insurance advisors and 1200 office staff with the majority located across an eight branch network. On June 1, 2003, Income succeeded in the migration of its legacy insurance system. The Herculean task required not only the upgrading of hardware and applications, it also required Income to streamline its decade-old business processes and IT practices.Question No. 1. What were the problems faced by Income in this case? How were the problems resolved by the new digital system? In the past, NTUC In come, which has over a million insurance policy holders, processes were very tedious and paper-based. The entire insurance process started with customers meeting an agent, filling in forms and submitting documents. The agent would then submit the forms at branches, from where they were sent by couriers to the Office Services department. The collection schedule could introduce delays of two to three days.Office Services would log documents, sort them, and then send them to departments for underwriting. Proposals were allocated to underwriting staff, mostly randomly. Accepted proposals were sent for printing at the Computer Services department and then redistributed. For storage, all original documents were packed and sent to warehouses where, over two to three days, a total of seven staff would log and store the documents. In all, paper policies comprising 45 million documents were stored in over 16,000 cartons at three warehouses. Whenever a document needed to be retrieved, it would take about two days to locate and ship it by courier.Refilling would again take about two days. So the processes were complicated and the result was waste of space and time, which leads in waste of money. The digital system can solve both of these problems and it cost 1/3 of the â€Å"paper–based† cost. Question No. 2. What types of information systems and business processes were used by Income before migrating to the fully digital system? Until a few years ago NTUC Income insurance uses a very traditional business process. Their process was very tedious and paper based and it takes five steps to complete the process. The steps are- st-The process started with customers meeting an agent, filling the paper forms and submitting documents. 2nd-Then the agent would submit the forms at branches, from where they were sent by couriers to the office services department. 3rd-After two to three days the couriers were received by the services department. Then the services would log documents, sort them and then send them to the department for underwriting. Proposals were allocated to underwriting staff, mostly randomly. 4th-Accepted proposals were sent for printing at the computer services department and then redistributed. th-At the end of the process all original documents were packed and sent to ware houses. Where, over two to three days, total of seven staff would log and store the documents. After the process complete, whenever a document needed to be retrieved, it would take about two days to locate and ship it courier refilling again take about two days. NTUC Income use HP 3000 to host the core insurance application as well as the accounting and management information system. The HP 3000 is a line of midrange computers which Hewlett-Packard first released in 1972 and which has been constantly updated and sold since then.All HP 3000 computers run the proprietary MPE operating system and come with the rock solid Turbo IMAGE database. Question No. 3. D escribe the information systems and IT infrastructure at income after migrating to the fully digital system. It changed in June 2003, when income switched to the java based eBao lifestyle from eBao technology. The software comprised three subsystems- Policy Administration, Sales management and supplementary resources. This system had- 1. Customer Centric Design. 2. Seamless integration with Imaging. 3. Barcode Technology. 4.A product definition module that supports new products, new channels and changes in business processes. Implementation work started in September 2002 and the project was completed in nine months. By may 2003, All the customization, data migration of income’s individual and group life insurance businesses and training were completed. The new system was immediately operation on high availability platform. All applications resided on two or more servers, each connected by two or more communication lines. All of which were ‘loud balanced’. This ro bust architecture minimized downtime occurrence due to hardware on operating system failure.Question No. 4. What benefits did Income reap from the new system? After going through the whole case study, we have found a significant change in the IT infrastructure of NTUC Income and come to know some crucial benefits that Income has experienced. Firstly, the very long and tedious and paper-based processes were substituted by computer-based eBao Life System which reduced the total time for policy opening dramatically to a minimum level. Also the floor-based data storage system was replaced by high pace electronic mass storage system which has made the company a much better and faster performing concern.Secondly, moving from eBao Technology to eBao Life System was extremely lucrative for the firm. It facilitated so efficient retrieval of data that it was possible to access data of any time period in contrast to the previous system of access to only preceding day data by any of its authori zed employees. Again, the breakdown of software into three subsystems- Policy Administration, Sales Management and Supplementary Resources opened new product development possibilities, new channels and charges and new horizons for Income.Thirdly, the new system was immediately operational on high-availability platforms which were equipped by all up-to-date hardware components and internet connections among its workstations. Moreover, the implementation of disaster-recovery centre protected the organization from any accidental data loss. In addition, the implementation of eBao Life System ensured the access of about 500 office staff and 3400 insurance advisors to the system anytime and anywhere with faster access to information.This helped the company to monitor its management more efficiently and serve the customers individual priority and customized needs. Finally, the summary of the benefits of eBao Life System as commented by the former CEO of Income Mr. Tan Kin Lian is â€Å"eB ao Life System has the best straight through processing workflow and it is very flexible. It cuts our new product launch time from months to days. It also allows us to support agents, brokers, and customers to do online services easily. I got a fantastic deal: the best system with much lower cost and much shorter implementation time.I have to say that this is a revolution. † So, we can say that NTUC Income got quite a certain number of benefits from the new system, which made life even better and easier. Question No. 5. How well is income prepared for the future? Are the problems described in the case likely to be repeated? NTUC income has created powerful establishment for future . In spite of all drawbacks in past they overcome their weakness through the execution of eBao technology, which gives them a new dimension of system.Before the implementation of java based eBao life system, NTUC Income faced lots of troubles in core insurance applications, accounting, and management information system. Those troubles appeared as if the backup was not completed data would be lost, in case any hardware crashes reconciliation took several months to restore the data . It also experienced three major hardware failures it also took huge time to launch a product , it formed problem for the agents and advisors regarding to access information .All those problems came to an end when Income implemented eBay technology through the java based eBao life system , which they consider everything for them . this eBao system changed the way they worked . income restored its IT infrastructure by upgrading their system through increasing PC RAM size ,installing scanner and hardware etc which also helps them to store more data and to scan documents ,they also implemented hot back up disaster recovery center so that data cannot be lost easily and remain stored in the storage and they do not need to depend on restoration of previous day data . nder the new system , all document store d as well on â€Å"trusted† storage device , it crates easy way to access the information for the agents and advisors . Because of eBao technology Income enriched their working system and established it in such away, which has no possibilities to create further problems in future. Conclusion Trade union membership, especially for industrialized country, has been declining over the past years. This is largely due the structural changes caused by globalization and the rapid changes in technologies.Trade unions in Singapore also faced similar challenges. In order for trade unions to stay relevant, unions must continuously adapt to effectively meet the expectations of different types of workers, regardless of age, collar and race. NTUC and trade unions have a promising future ahead if they have a better understanding of the economy and the needs of the workers. Furthermore, unions must not only continue to do what they have been doing over the years but use various innovative str ategies and tactics to reach out to the new emerging generations.NTUC Income will continue to provide a better life for its policyholders and the community through innovative insurance plans and services. The co-operative will strive for excellent customer care through its staff and insurance advisers. By using technology effectively, we aim to reduce costs and pass the savings to policyholders through lower premiums. Reference List †¢ Kenneth C. Laudon & Jane P. Laudon, Management Information Systems Managing the Digital Firm 11th Edition, Pearson Education, Inc. †¢ http://www. icrosoft. com/singapore/mssg_docs/1703. aspx †¢ http://essaysforstudent. com/Business/Ntuc/21763. html †¢ http://www. income. com. sg/insurance/iTerm/index. asp †¢ http://www. papercamp. com/group/modernization-of-ntuc-income-case-study/page-690 †¢ http://www. income. com. sg/insurance/financialplanning. asp †¢ http://www. ebaotech. com/en/news/200306_en. shtml †¢ http ://www. income. com. sg/insurance/iTerm/index. asp †¢ http://www. income. com. sg/PSD/termsofuse. html †¢ http://www. income. com. sg/homepage. asp

On Turning Ten

On Turning Ten Billy Collins Billy Collins was born in New York City in 1941. Collins is a member of the faculty of SUNY Stonybrook Southampton College, where he teaches poetry workshops. He was appointed as Poet Laureate of the United States from 2001 to 2003. He served as Poet Laureate in New York from 2004 to 2006. He has been named Senior Distinguished Fellow at the Winter Park Institute in Winter Park, Florida. In his early ages, he attended Archbishop Stepinac High School in White Plains and received a B.A. (English) from the college of the Holy Cross in 1963 and received his M. A. and PhD in English from the University of California, Riverside. Billy Collins has been called â€Å"The most popular poet in America† by the New York Times. The poem on Turning Ten by Billy Collins was written in 1996. The poem is about leaving the childhood behind and growing up. It gives new perspective on aging and how it feels when becoming old. Over the years, the U. S. agazine Poetry ha s awarded Collins several prizes in recognition of poems they publish. During the 1990s, Collins won five such prizes. The magazine also selected him as â€Å"Poet of the Year† in 1994. In 2005 Collins was the first annual recipient of its Mark Twain Prize for Humor in Poetry. He has received fellowships from the National Endowment for the Arts, the New York Foundation for the Arts and in 1993, from the John Simon Guggenheim Foundation.

The Nature of International Politics

The Nature of International Politics The first principle that Thucydides addresses regarding the nature of international politics calls into question the conclusive goals that each individual entity in the world of international relations deems most important. Thucydides states that a country or state’s ultimate goal is to gain power and ruling over other nations. He illustrates this best in The Melian Dialogue through the actions of the war-loving Athenians.In their effort to maintain their stance of power against their rival Spartans, they travel to the island of Melos with the goal of conquering the Melians; either through force or through the Melian surrender. The people of Melos wish to remain neutral friends of both Sparta and Athens, but the Athenians will not hear of it. In their eyes, staying on friendly terms with a neutral country would be construed as a sign of weakness and fear. The Melians refuse to surrender, resulting in the ultimate destruction of their societ y while the Athenians gain further rule and power for their empire.However, I believe that this principle need not to always hold true, especially in the terms of war through diplomatic countries such as the United States of America. The United States has always held its principles in the effort to spread democracy and morality in the international realm. In The Fog of War, John F. Kennedy disproves Thucydides first principle. In the midst of the Cuban Missile Crisis, the last thing Kennedy and his Secretary of Defense, Robert McNamara, wanted to do was to attack Cuba or go to war with the Soviet Union to gain power or ruling in any sense.They wanted to deal with the frightening presence of the Soviet Union’s extensive nuclear warheads on Cuban soil in the most diplomatic way possible in order to avoid nuclear war. While this was best for the self-interest of the American people, it was also for the benefit for the citizens of Cuba and the USSR, as nuclear war destroys nation s. Thankfully JFK had the help of a man named Tommy Thompson on his team who personally knew the Soviet Premier Nikita Khrushchev. Thompson urged Kennedy to go forward with negotiations with Khrushchev in order to end the Cuban Missile Crisis peacefully.Luckily, it worked. Kennedy and Khrushchev reached an agreement that the Soviet Union would dismantle the weapons as long as the United States would not invade Cuba. Through the peaceful, yet stressful, negotiations, both JFK and Khrushchev went against the international principle that countries only aim to rule and conquer, and instead in the arms of a rational governing body most often the countries own self-interest for safety overrules the desire to prove their power over other countries.Thucydides’ second principle of international politics relates to the idea that between a world of expansive cultures and beliefs, there is no international moral code for war and relations between states. In the Melian Dialogue, Thucydide s exemplifies this idea through the war practices that the Athenians practiced in regards to the Melian people. While some may argue that their initial attempt to discuss the impending attack while offering the option of surrender was â€Å"humane†, the brutal force they eventually brought upon the Island of Melos outweighed their weak attempts in the beginning.Once the Melian people surrendered, the Athenians put all men of military age to death and sold the women and children as slaves. The Athenians practiced the â€Å"might makes right† way of thinking about morality: that those who hold the most power also hold the ability to decide what actions are appropriate where they deem fit. In this case, they were the mighty ones. Their forceful actions toward the Melians were justifiable in their eyes, but across cultures such actions could easily be deemed excessive and radical.Therein lies Thucydides’ argument that there is no such moral code that every nation ca n be held accountable to. In The Fog of War, Robert McNamara is horrified with such a truth, and wonders aloud â€Å"What is morally appropriate in a wartime environment? † He illustrates his question by describing â€Å"Agent Orange†, a chemical that was approved for usage during the Vietnam War while he was acting Secretary of Defense. â€Å"Agent Orange† is a chemical that was often used to take the leaves off of trees, and after the war was discovered to be highly toxic and lethal.The usage of â€Å"Agent Orange† killed numerous citizens and soldiers who were exposed. He continues to ask whether those who issued the approval of â€Å"Agent Orange† criminals? Within the definition of the word ‘criminal’ is the assumption that there is a crime being broken that is made illegal by a system of written laws. But McNamara points out that there are no such kinds of laws in war to determine what is acceptable and what is not and ultimately there is no such thing as an international moral code that can be upheld, especially in the times of war.While there exists no international moral standard, does that mean that no state can be trusted? Thucydides’ third principle of international politics would answer â€Å"yes†. He believes that in the sense of self-interest, one state cannot rely upon alliances and only those alliances that are in line with national honor should be upheld. This principle is evident in the Melian Dialogue when the Melian people state their hope and belief in the Spartan people coming to their aid in the prospect of attack from the Athenians.They believe that if not solely for the Spartan’s will to preserve their neighboring allies (that will surely take note if they don’t come to aid Melos), then for the kinship of the Melian and Spartan race. Ultimately, the people of Melos are proven to have had too much hope in the Spartans, as no one comes to their aid. However, muc h like in the throes of friendship where not all can be trusted, surely some friends and allies can. The Fog of War displays a twisted sense of camaraderie between the USSR and Cuba, a bond that was forged in the joint disparage toward the United States.Their alliance built and housed nuclear weapons on Cuban soil, weapons that had the ability to destroy most of the continental United States. Once the American Government took hold of the dangerous situation and offered negotiations to the USSR in the hopes of avoiding destructive warfare, Nikita Khrushchev had a decision to make†¦and he had two major options. He could ignore the offer of diplomatic problem solving and strike the United States with the nuclear weapons or he could agree to the negotiations JFK brought to the table.On the one hand, attacking the United States guaranteed a responsive strike from the US that would undoubtedly destroy Cuba and kill thousands (not to mention create real problems between the USSR and t he US). And on the other, he could agree to take out the weapons in return for the promise that the US would not attack Cuba. He could be known as the man who saved Cuba from an attack by the United States and could gain national respect for upholding USSR honor and morality.Despite the disturbing urgings from war-mongering Fidel Castro, Khrushchev decided to agree to negotiations. While his actions may have been solely done for self-interest and preservation of the USSR’s teetering relationship with the US, he ultimately had the interest of the people of Cuba in mind even when their own President did not. This act by Khrushchev, despite the reasons behind it, upheld the ideals of alliances: that one nation must be reliable and ready in the ability to protect the people and rights of the ally nation.

Mentorship in practice Essay Example | Topics and Well Written Essays - 2500 words

Mentorship in practice - Essay Example A mentoring relationship then develops over time, during which the mentee’s needs changes as well as the nature of the mentoring relationship. The mentor is aware of such changes and adjusts the kind of attention, advise, assistance and motivation he provides. Mutual respect, trust, understanding and empathy are values embodied by an effective mentoring relationship (http://www.nap.edu/readingroom/books/mentor/1.html). Learning in a mentoring relationship is not one-way. Both parties benefit from it - the mentee, for obvious reasons of imbibing wisdom from the mentor, and the mentor, for being updated on current trends that he needs to incorporate in his mentoring. A mentor, being looked up to as a professional, needs to be a step ahead of his mentee in terms of what he needs to teach. Thus, he himself must enrich his knowledge with research. A teacher derives much fulfillment is witnessing the growth and development of his students in areas he helped them with. The motivation to learn is affected by the reinforcements to learning namely intrinsic motivation or the inner drive to learn which leads to personal fulfillment; extrinsic motivation, which consists of rewards such as high grades or a prize for performing well; social reinforcement, an example of which is praise and approval from significant persons in an individuals life; and achievement, or the attaining of the learning goal. Having an interplay of the four kinds of reinforcement is the most effective way to motivate a learner to pursue more knowledge and acquire more skills (Stoll, L., Fink, D. & Earl, L., 2003). A teacher must be able to use such tools in sustaining his students’ passion for learning. Hay (1995) differentiates learning that comes in three levels in a mentoring relationship. The first level is traditional learning, which is the usual coaching and teaching about how to do things properly. An example is a teacher

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Architecture and Urban Projects - Essay Example For the progress of the Gaza strip in general, and the city of Gaza in particular, there is the need for Israeli approval and loosening of its iron grip over the area it once occupied and continues to control economically and militarily. This is possible only if guns on both sides fall silent and give way to a joint political and economical panel. The Gaza Strip is located 45 meters above sea level bordering the Mediterranean. Over the last 50 years its population has risen dramatically from 50,000 in 1948 to about 1.2 million in 2002, with population density of between 20,000 to100,000 per square kilometer in certain places, making it one of the most densely populated areas in the world. Half of the population consists of refugees displaced after the creation of Israel. (1) The old city of Gaza admeasures about one square kilometer and is enclosed by a great wall with gates serving as entrance and exit points. With the rise of population and activity, it spread out on the north, south and east of the old city limits. Places of interest are the Mosque of Al Sayed Hashem, the Mosque of Ibn Marwan, the Great Omari mosque, the Sheikh Abul Azm sanctuary, the the Sheikh Ailin sanctuary, Napoleaon's fort also known as Al Radwan Castle, Tell al Mintar, and the church of St Porphyrius. The Gaza city is located between Israel and Egypt, and is the principle city of Palestine. The northern suburbs of Gaza are mazes of crumbling buildings and present a picture of overcrowded populace, living in abject poverty. The historic part of the city is located in the heart of the city. The main street named Omar al Mukhtar Street runs east to west from Al Shuja'iyva quarter and extends up to the sea. There are tourist resorts with swimming pools, or facilities for swimming at the beach. (1) According to its Municipal plan, the city is primarily divided into four areas: Area B, Area C, Area of High-rise buildings, and Tourist area. In keeping with the civic rules, Buildings in Area B must be situated 3 meters away from the street and 2 meters on other sides. It must be built on a plot admeasuring at least 250 square meters, and must not consist of more than 5 floors, including the ground floor. The building must not occupy more than 60% of the plot. Buildings in Area C must be situated 2 meters away from the street and 1 meter on other sides. It must be built on a plot admeasuring at least 250 square meters, and must not consist of more than 5 floors, including the ground floor. The building must not occupy more than 80% of the plot. High rise buildings overlook streets at least 20 meters wide and extend from east to west of the city. The plot must admeasure at least 1000 square meters and the building must not occupy more than 50% of the plot. The tourist area is located 400 meters to the east of the coast line, and the detail plan is being drawn. The Gaza municipality oversees

Innovation versus Invention Essay Example | Topics and Well Written Essays - 500 words

Innovation versus Invention - Essay Example Novelty is the introduction of a new idea into the world. While dealing with innovation, an idea does not have to be new except in a specific situation. When a company introduces an idea to the world, it is said to be innovative regardless of whether it is new to the industry or not. Basically, an invention is novel and potentially practically applicable whereas an innovation is usually practically applicable and hence introduced into the market. In terms of stages, invention is seen as an early stage while innovation is the end stage where the introduction of the ideas is presented to the end user. Innovation is categorized into two namely, product or service and process. Product or service innovation is about launching of new and improved products or services to the market. Some of its advantages to man include higher prices and profitability, added value, increased market shares and improved public relations. Process innovation deals with better and efficient ways of producing existing products and better ways of delivering existing services. This has benefited mankind in terms of reduced costs, improved quality of services and more responsive customer services. One example of innovation that has impacted man’s existence is the application of Bluetooth technology in mobile and computer devices for faster, cheaper and more convenient transfer of files and information.

Campaign Finance Reforms Essay Example | Topics and Well Written Essays - 500 words

Campaign Finance Reforms - Essay Example The purpose of this Act was to make campaign finance transparent. This was followed by a prolonged period of silence and restraint in this area. In the year 2002, the need for introducing reforms in campaign finance surfaced again. This led to the coming into existence of Bipartisan Campaign Reform Act (Nielsen 43). This Act assured that the private donors are not able to donate much money to the political parties and political contestants that are not legally regulated by the Federal Election Commission. This was indeed a big step towards reforming campaign finance. Still, there were some aspects of this reform that happened to be controversial in a legal context (Nielsen 43). This led to a Supreme Court ruling in the year 2010 in the famous Citizens United vs. Federal Election Commission case, which declared this act to be unconstitutional (Nielsen 59). This Supreme Court verdict once again increased the role played by the corporate money in the American democracy. Thereby this ver dict has generated much public disapproval. This has indeed increased the need for more campaign finance reforms. It is a known fact that collecting campaign finance is a task that takes much time and attention of the Congress men. This diverts their attention from the real issues faced by the country. The politicians are greatly dependent on the private donors for campaign finance. Thereby, this increases the clout of the corporate and private donors in the American political system (Schier 41).